RedAwning Protection Program

Welcome to the RedAwning Protection Program™, designed to safeguard your vacation rental property and provide peace of mind. This supplemental program offers comprehensive protection against renter-caused damages, liability claims, and medical expenses related to third-party injuries, filling gaps where standard homeowner’s insurance may not apply. Below, explore the key features of the program, your responsibilities as a protected owner, and important details to understand your coverage.

Program Overview Table

Coverage Type

Details

Limits

Exclusions

Property Protection

Covers renter-caused damage to personal property (contents) and real property (buildings).

$5,000 (contents, min $100, max $2,500/item); $500,000 (buildings, $500 deductible)

Land, vehicles, electronic data, wear and tear, war, mold, etc.

Liability Protection

Protects against damages you’re legally liable for, including neighbor/tenant liability.

$500,000, including legal defense

Claims under $5,000, intended losses, illness, professional services, vehicles.

Medical Expenses

Covers third-party medical costs from accidents (e.g., first aid, hospital, funeral services).

No specific limit stated

You, employees, unauthorized persons.

Property Protection

The RedAwning Protection Program™ covers repair or replacement costs for physical loss or damage to your personal property (contents) caused by a renter, up to a $5,000 limit per stay, with a minimum claim of $100 and a maximum of $2,500 per item. For renter-caused damage to real property (buildings), protection extends up to $500,000, subject to a $500 deductible.

What’s Not Covered 
Land, water, air, electronic data, animals, motor vehicles, aircraft, watercraft (and their parts/equipment), renter’s property, credit/debit cards, bank notes, securities, firearms, precious metals, and property tied to businesses other than RedAwning vacation rentals. Excluded causes of loss include wear and tear, mechanical/electrical breakdown, war, terrorism, nuclear reaction, radioactive contamination, intentional/expected loss, neglect, criminal acts, government action, seepage, pollution, contamination, pathogenic/biological/chemical materials, and mold.

Liability Protection

This program protects you against damages from your RedAwning rental activity for which you become legally liable to third parties, with a coverage limit of $500,000. This includes legal defense costs, handled by counsel chosen by our insurer. It also features neighbor and tenant liability coverage, responding to occupant-caused damage that spreads from your property to neighboring or co-tenant properties when you’re legally responsible.

Exclusions:
Claims under $5,000, damages you expect or intend, losses from illness/sickness/disease, professional services, or incidents involving aircraft, motor vehicles, or watercraft are not covered.

Medical Expenses

The program covers necessary medical expenses for third parties injured in an accident on your property, including reasonable first aid, medical, surgical, x-ray, dental, ambulance, hospital, professional nursing, prosthetic devices, and funeral services.

Not Covered:
Expenses for you, your employees, or unauthorized individuals on the premises.

Your Responsibilities as a Protected Owner

To ensure seamless claims processing, you must:

Promptly report events or circumstances that might lead to a claim (e.g., notices, demands, summonses).

Provide names and addresses of claimants and witnesses.

Cooperate fully in loss or claim investigations.

Notify police in case of theft.

Protect damaged property from further harm.

Document damages, repairs, and expenses with bills, receipts, and photographs.

Important Notices

Overview Only

This is a general summary of the RedAwning Protection Program™. Full terms, coverages, exclusions, and conditions are available to customers upon request.

Supplemental Coverage

The program complements, but does not replace, homeowner’s insurance. It applies where short-term rental activity is excluded from your primary policy and is excess over other valid coverage.

Underwriting

The program is backed by an insurance policy with certain Lloyd’s Underwriters via TERN Financial Group Inc., a Lloyd’s Approved Coverholder.

Consult a Professional

For personalized advice, contact a licensed insurance broker.

Eligibility

You must be the registered homeowner and maintain standard homeowner’s insurance.